Links
Store
- contact@thebreve.ae
- +971 50 851 6411
- P.O Box: 93693
- Oud Al Matena 2, Dubai, United Arab Emirates
The delivery timeframes indicated are business days only. Please note our delivery times are only estimates and unfortunately cannot be guaranteed.
Go to the user symbol at the top right of the homepage, then on: “Lost your password?” We will send you your password to your email address.
We may use your details to send you information on new collections and special offers throughout the year.
Visitors or customers of the www.thebreve.ae site have a right, at any time, of access, modification, correction, and suppression of data, which relate to them.
thebreve guarantees your personal information will be confidential.
At thebreve you can place your order online 24 hours a day, 7 days a week. With our single checkout page, you will find it very easy!
The ordering process is composed of 4 successive stages. Once your product selection has been carried out, and the bag validated, Please, take note you must have:- Clearly identified the products selected with the options of colors, sizes, quantity requested…- identified yourself, either by logging in or by creating a new online account with us;
Please, review your order and add gift wrapping and message to your order.
Now, you can place your order, which will formalize the sales contract with thebreve.
To help make sure your garments fit perfectly you will find our size guide at the bottom of the homepage. We hope our guide will help you to choose the right size, but be aware that all measurements approximate. If you want to make sure of the exact size that is right for you, please email us at contact@thebreve.ae.
The availability of a product is shown on the product page. If our product is not in stock we will inform you by email as soon as we get it again.
At thebreve orders are normally dispatched daily so it will depend on how far your order has progressed.
Please contact customer services as soon as possible, with your order number and the reference code of your product(s).
Email: contact@thebreve.ae
Make sure your promo code is still in date. Codes can only be used once per person and are not refundable. Only one code can be used at a time.
If you have a thebreve promotional code let us know at checkout.
Yes it is!
In order to guarantee a secure and pleasant shopping experience, thebreve.ae uses Payment Sense technology. The data is SSL-encrypted.
For payments with Visa and MasterCard, only secure electronic transactions are accepted. After verifying that the card is included in the SET system, your bank will contact you to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise, the order will be canceled.
In the event of a delivery problem with your order, contact Customer Services as quickly as possible.
Email: contact@thebreve.ae
If for any reason you are unhappy with your purchase and wish to return it, we are happy to offer a full refund or exchange.
You have up to 14 days to return an item or exchange excluding socks and tights.
All items must be returned in a new, unworn condition with the original packaging and with the receipt. Shoes must be returned unworn in their original box with tags still attached.
thebreve will not accept returned products that are returned without the relevant label or seal, or products that have been altered from their original status, be this worn or damaged.
If you wish to return/exchange an item, it’s easy:
Send us an email with the invoice number, and description of the products you wish to return. It would also be really useful for us to know why you’re sending it back! Please send all info to; contact@thebreve.ae.
We will get back to you regarding pickup of the returned items.
Once the goods have been received you will receive a confirmation email. Your exchange/refund will be then processed. You will get a confirmation email.
How do I contact Customer Services?
By email: contact@thebreve.ae
Yes, definitely!
We would love to hear from you. Share your ideas and suggestions by contacting us at contact@thebreve.ae